Are you struggling to get user feedback for your product or service? Maybe you haven’t even considered that you should be gathering user feedback? If you fall into either of those categories, you’ve come to the right place.
A review and feedback are not the same things. Sure, you might have some glowing 5-star reviews for your business but what are they telling you? While a good review tells you that a customer loves your company, it doesn’t tell you why or what’s most important to them and on the other hand, what about difficulties they might have faced or areas you could improve?. That’s where user feedback comes in. Your company will never grow if you don’t have it.
