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How to Integrate Your VoIP Phone System With Business Tools

May 22, 2024

Via: CO

Connecting your Voice over Internet Protocol (VoIP) phone system to third-party applications enriches customer and employee experiences. It simplifies workflows by reducing app switching while tracking all interactions.

The integration process varies by vendor, with some providing native connections available via one or two clicks. Others require the use of application programming interfaces (APIs).

Let’s explore the most common small business VoIP integrations, how well-known phone systems enable them, and what your teams can accomplish with integrated tools.

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