For the modern small business, voice technology is a great way to streamline processes and boost customer service. However, according to recent statistics from Globant, while 45% of senior employees use voice-activated technology personally, only 31% use the technology at work. Further, only 55% are getting ready to implement these tools into their business operations.
How Your Business Can Use Voice Technology
Small Business Trends spoke with Diego Tartara, CTO Latin America at Globant, and Brent Leary, Co-founder and Partner of CRM Essentials LLC, for 10 ways your business can use voice tech.