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Slack VP: Shared channels could lead to business bots that speak to each other

September 15, 2017

Shared channels that allow two businesses to share a workspace in Slack was made available for the first time Tuesday, bringing businesses that collaborate closer together — but that could just be the start. In an interview with VentureBeat, Slack VP of product April Underwood said shared channels could be a precursor to a day in the future when bots from one business interact with bots from another business.

“I think there’s definitely potential for that. I think if you start with humans being able to interact with humans in a shared channel, great,” Underwood said. “Step two: Humans interacting with software, and I’ve always thought, I think there are some interesting opportunities with how software can interact with software.”

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