Culture is one of those intangible aspects of business which cannot easily be ‘managed’ but left without direction, can leave employees feeling disengaged, detached from their purpose and less loyal to their employer.
My husband is training to be a secondary school teacher (in physics) and every week he learns new techniques. Last week he came home and our eldest proudly presented him with a picture she had drawn at school.
My husband praised her for her hard work and then asked “what do you think would make the picture even better?” Her reply, “Nothing Daddy, it’s already good”. I gave a proud Mummy smile and said “Of course it is, sweetheart”.
