There’s no denying that the pandemic has accelerated digital transformation efforts and adoption across all industries and companies, and while this was initially focused around rapid response for employee safety, customer communications, and remote productivity and collaboration, many companies quickly recognized both the short and long term benefits of modern business communications.
Fast forward to today and we find ourselves not only moving into the next phase of the pandemic but the next phase of modern work. Many of the strategies, applications and services that were put in place at the start of the pandemic are here to stay, just as many companies are adopting permanently hybrid or completely remote work policies.
