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Creating A Review Response Strategy

April 7, 2022

Behind the Review host and Yelp’s Small Business Expert, Emily Washcovick, shares a look at this week’s episode of the podcast.

Whether you have a brick-and-mortar business or you go onsite to serve customers, people look at your online presence when they’re deciding if they want to do business with you. And among the most impactful parts of that online presence are user-generated reviews and your replies to those reviews. On this podcast episode, we highlight key review response strategies and insights from both business owners and reviewers.

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