Redefining experiences is the key when you are looking to transform your business on a large scale. Revamping the experiences you offer to everyone within and outside the business environment demands higher cross-functional alignment to meet consumer requirements. These experiences are strategized by teams using visions as an anchor.
You may have a service-based or a product-based experience to offer. The core of your business lies in adding value to the customers’ lives and enhancing them further.