Remember the phrase the customer is always right?
While the sentiment behind the adage is to make things as pleasant as possible for your target audience, it’s also crucial to understand that having happy employees is the foundation of anything else in your business — productivity, sustainability, and yes, customer satisfaction.
Why Is Employee Satisfaction So Important?
Think about all the time, money, and effort that goes into training a new hire. You want a return on that investment, don’t you? And frankly, your employees want it to be worth their while, too. Business owners aren’t thrilled with a revolving door of team members, and employees don’t want to job hop like it’s a hobby.
