As part of the continuing Small Biz in :15 on Location interviews, the trip to Austin, Texas for ZohoDay 2022 has resulted in yet another conversation small businesses will be able to appreciate.
This time around it is, “Doing Surprising Things With CRM.” with Vibhav Vankayala, Product Marketing, Zoho Corporation and Dilip Nagarjaran, product manager of Zoho CRM, who point out surprising things you can do with CRM.
A single digital application can provide a wide range of solutions for a small business. However, not everyone knows everything there is to know about the application or what they can do with it. And whether the tool is simple or complex, there are options that are not always used by the business purchasing the application.