Employee relationship management are tools and techniques small businesses use to keep their employees happy and engaged. Here’s what you need to know to put together a system that works.
What It Is
Joe Flanagan is the Lead Project Engineer at Tacuna Systems. He supplied a more detailed definition.
“It includes interactions between employers and employees,” he writes. “This includes recruitment, training, delegation, exchange of feedback, collective decision making, collective brainstorming, and rewarding.”