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Your Net Promoter Score Is Vital to Your Business. Here’s What It Is and How to Improve It.

February 25, 2021

On any business day, you can feel like your company is doing awful or great. But because feelings are subjective even with past experience in your court, the only way to really know what is happening and lay a clear course for the future is by analyzing metrics as objectively as possible. Of all the numbers you could measure, your net promoter score is arguably the most vital.

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