Have you ever worked in a retail business? Then you’ve probably dealt with angry customers. You probably know about strange requests and situations that just seem completely unreasonable. We’ll call these retail horror stories. But you need to be able to navigate even the most unusual situations successfully if you want to make it as a successful retail business.
If you work, or have worked, in retail, you probably have retail horror stories that haunt you. Here’s some examples and how you can avoid them.