We’ve all heard the term “Haters.”
Social media expert Gary Vee says that we all need haters, and like it or not, how you respond or handle comments from haters can change the way people see your brand online.
It doesn’t matter how big or small your brand is, haters have been statistically proven to hurt your chances of acquiring new customers.
- 86% of people will hesitate to purchase from a business that has negative online reviews.
- 91% of 18-34-year-old consumers trust online reviews as much as personal recommendations.
- 44% more people think that a brand’s conversations (including direct messaging or in response to a comment posted) are more persuasive than what a brand’s advertising ads.
So what do you do when a “hater” starts creeping and commenting on your Instagram?