As per a survey by the US Small Business Administration, there are 30.7 million small businesses in the US, which account for 99.9% of all US businesses.
However, the COVID-19 pandemic has caused massive dislocation among small businesses. It has led them to increase their online activities, use technology, artificial intelligence, improve customer satisfaction, internet security, and adapt to the new reality.
Now, over 51% of small businesses have increased the interactions with their clients over the internet. Therefore, using the best tools for your small business will further help you thrive.