The truth is that we become leaders the second we own a business and step into the entrepreneurial world. BUT turning this important role into a success or failure is totally a matter of choice. Business owners that are too focused on just transactions and closing sales/deals without genuinely connecting with their clients will only get money as a return. Not a wise choice if you ask me. Sooner or later they will see their own clients directing their attention somewhere else because of the lack of trust and value.
