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Biased AI is not just bad for people, it’s harmful for businesses, too

July 2, 2021

Technologists, social scientists and others are rightly concerned over bias in artificial intelligence. As the technology continues to infiltrate the digital systems that impact our lives, ensuring that it does not discriminate on the basis of race, gender or other factors is emerging as a top priority.

Enhancing social justice is as important to the enterprise as well, but equally important is the ability to succeed in a competitive marketplace. And the fact remains that bias in AI is not only detrimental to society, it can also lead to poor decision-making that can cause real harm to business processes and profitability.

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