Artificial intelligence (AI) isn’t just a buzzword anymore. Its uses span far and wide, from search engines, machine translations, cybersecurity, and much more. However, one of its most common applications is seen in Conversational AI. We commonly see it manifest as virtual assistants like Alexa and Siri, but its applications are far deeper, especially on the business front in tools like Google Dialogflow, Amazon Comprehend, and IBM Watson.
Moreover, businesses that invested in AI a few years ago are now far ahead of the competition in many ways. As per a report by ResearchAndMarkets, the global NLP market is expected to surpass USD 28bn by 2026. There is a reason behind this phenomenal growth – an effort to make AI as intelligent as human beings.
