As we settle into the deepest part of winter and even temperate climates are feeling a drop in the mercury, let’s heat things up with a look into what we can expect in inside sales in 2020 and beyond.
First, expect companies to continue to embrace the role of inside sales. As the traditional sales force of field reps contracts, inside sales hires are growing at a rate of around 15% annually. We’re also seeing greater hybridization as more field reps are spending almost half of their time selling remotely. Inside sales continues to prove to be a cost-effective and more easily scalable resource.
