Management, Strategy & Planning
December 17, 2019
Via: Business 2 CommunityWhen you visit a site, you do exactly what your customers do. You have an immediate reaction. It’s either, “These people understand me, they look like they’re at the top of their game, and they make it easy for me […]
Management, Strategy & Planning
September 23, 2016
Via: Business 2 CommunityAs the saying goes, you never get a second chance to make a good first impression. Business-to-business (B2B) customers spend a lot of time working with their vendors, and a bad first impression from a support team can cause them […]
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