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Business Growth Stems From Getting the Right Customer Feedback. Here’s How to Get It.

August 22, 2023

Via: Entrepreneur

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Are you seeking to foster growth and achieve better results for your business this year? In a world where customer expectations are rapidly evolving, the importance of creating a customer-centric culture cannot be overstated. One of the most effective strategies in this pursuit is the implementation of a Voice of Customer (VoC) program. However, it’s not just about launching a program; it’s about using it smartly to drive growth rather than just incurring costs.

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