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Tag: Development


Management, Proposal Management

3 Surprising Things You Can Do to NOT Lose Customers

May 15, 2018

Via: Business 2 Community

Providing an amazing customer experience has become a top priority for companies today. Facing ever-increasing competition, companies must focus on their customers’ experience and provide them not just great service, but an unexpected experience that creates strong advocates for their […]


Management, Marketing, Proposal Management, Sales Experience

Shaping Our Customers’ “Why”

May 7, 2018

Via: Business 2 Community

I recently shared my thoughts about applying Simon Sinek’s “Start With Why” concept (also known as The Golden Circle) to the sales process. I used Sinek’s framework to make the point that our best customers don’t just buy what we […]


Finance, Management, Strategic Management

Growing through M&A in Financial Services

April 18, 2018

Via: Strategy Business

Gary Norcross is president and chief executive officer of Fidelity National Information Services (FIS). Based in Jacksonville, Fla., FIS has evolved — through a combination of aggressive acquisitions and organic growth — into a major player in the global market […]


Management, Strategic Management

How to Resolve Conflicts With Clients

March 26, 2018

Via: Business 2 Community

In a perfect world, all of your interactions with clients would be smooth sailing. Sometimes there is conflict that you simply can’t avoid. The customer isn’t always right, but you do need to maintain a certain level of professionalism if […]


Marketing, Software and Tools

The Fundamentals of Influencer Marketing

March 20, 2018

Via: Search Engine Journal

Influencer marketing is the opportunity to have an influencer, someone with authority, market you. The influencer promotes your brand, increases your exposure to their audience, and ultimately helps you sell more products (or gain new customers). The promotion by an […]


Marketing, Software and Tools

5 Ways to Promote Your Local Business on Facebook

March 19, 2018

Via: Search Engine Journal

If you do digital marketing for a small business, Facebook can be a great way to drive business to your store. Hopefully, you have a website to virtually display your business, but social media can be a great addition to […]


Management, Strategic Management

5 New Year’s Resolutions to Improve Your Firm’s Business Development

January 12, 2018

Via: Business 2 Community

Every year we have the chance to start fresh and improve our lives from the year before. It’s why you see so many health and fitness advertisements leading up to and past New Year’s Day. We create resolutions — a […]


Management, Strategic Management

4 Step Action Plan When Customer Churn Happens

December 19, 2017

Via: Business 2 Community

Churn, also known as attrition, is definitely not on any Customer Success Managers’ (CSM’s) most desired ‘Top Ten’ lists. It’s a difficult, albeit optional, stage of a customer lifecycle for both the customer and the solution provider. Obviously the best […]


Management, Proposal Management

5 Ways to Find Your Inner Entrepreneur

December 7, 2017

Via: Business 2 Community

Creating your own business is one of my most fulfilling things you can do in life. If you know you don’t want to spend your career working for someone else and making their dreams come true, it’s safe to say […]


Management, Proposal Management

Small Businesses: How to Network Like a Pro

October 25, 2017

Via: Small Business Trends

Networking skills: sometimes it feels like you either have them or you don’t. Putting yourself out there at social gatherings comes so naturally to a lot of folks, while others struggle when forced to strike up conversations with strangers. Networking […]