In today’s workforce, attention to detail is the key to any successful business. From managing the minutiae of customer engagement to dealing with business logistics, there’s no doubt that focusing on the little things plays a key role in providing an excellent customer experience. Certainly, attention to detail is a skill to hire for — but what role does it play in the entrepreneurial tool belt?
As Seth Godin reminds us, “Leadership determines the survival, success and legacy of organizations.” Leadership is about vision. It’s about thinking big picture. An organization without a vision can’t grow. That’s why, as a business grows, it’s important to take a step back and refocus on the road ahead.