Tag: Conversation

Marketing, Software and Tools looks to help orgs extract value from customer conversations, with AI

May 12, 2022

Via: Venture Beat

Turning conversations – from customer support requests to user feedback – into tangible business value is no easy task. It’s also an ideal use case for AI-based automation. Among the vendors helping organizations use AI to derive value from customer […]

Marketing, Marketing Strategy

3 Ways to Get New Customers by Optimizing for Voice Search

March 14, 2022

Via: Entrepreneur

Voice-enabled devices have become all the rage today. According to one study, almost 40% of internet users in the US operate a voice assistant at least one time a month, and that number increases to 55% when it comes to […]

Marketing, Software and Tools

The metaverse will bring new forms of toxicity and will require new tools

January 27, 2022

Via: Venture Beat

As the adoption of the metaverse approaches, one factor that seems like an inevitability is toxic behavior. Such behavior is unfortunately prolific in online communities now. The behaviors will likely carry forward to the metaverse, if not always in the […]

Marketing, Software and Tools

Hack Your Growth with This Conversational Marketing Platform

April 15, 2021

Via: Entrepreneur

Quick gut check: Have you been talking to or at your customers? You already know the importance of marketing, but if you’re not optimizing every effort, every campaign, you could be leaving money on the table. While strategic messaging and rich content can […]