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Tag: Customer Experience Innovation


Management, Strategy & Planning

Leveraging the Innovation Process to Improve the Customer Experience

June 25, 2019

Via: Business 2 Community

The term “innovation” conjures up a multitude of visions. Most people associate innovation with emerging technologies such as artificial intelligence (AI) and 3D printing. Or they think of venture funded startup firms working on hot new products, such as Grail, […]