Heat waves often lead to lower activity for small businesses. But for companies that help customers stay cool, from frozen treat stands to AC repair services, heightened temperatures create a frenzy of activity. So, these businesses need to keep an eye on the forecast and prepare their teams for these periods.
Chris Cantrell, services manager with Logan Services, an HVAC contractor in Ohio, told WHIO 7, “Over the weekend, just from Friday to Monday, there was probably five or 600 calls.”
Cantrell said that most of these calls were for maintenance or repairs. And customers usually want to address issues quickly. So, teams need to be fully staffed and prepared to work quickly to provide the best possible service.
