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Tag: chatbots


Marketing, Software and Tools

As generative AI becomes a competitive advantage, how do you land a strategy right for your business?

September 13, 2023

Via: Venture Beat

AI strategy has long been the purview of CIOs, but with generative AI on the table, the whole C-suite is pulling up a chair for conversations around its transformative power. Adoption rates are skyrocketing, with the push from execs eager […]


Marketing, Software and Tools

When’s the Best Time to Use AI in Your Franchise? The Choice Is Clear.

July 25, 2023

Via: Entrepreneur

The maxim “data is king” is certainly not new to the franchise world, but how these businesses utilize data faces a new frontier, in which sliced and diced information gathered from entire systems can better serve both franchisees and their […]


Marketing, Marketing Strategy

Why Conversational Marketing Should Be a Priority for All Entrepreneurs

May 30, 2023

Via: Entrepreneur

In the ever-evolving digital landscape, trends ebb and flow, but a few enduring ones manage to leave a lasting imprint. One such game-changer quietly revolutionizing customer interactions is conversational marketing. Despite sounding somewhat technical, the concept is simple — it […]


Management, Proposal Management

Forethought sees better customer support via OpenAI-powered SupportGPT

March 8, 2023

Via: Venture Beat

San Francisco-based customer service AI and support company Forethought has launched SupportGPT, a generative AI platform that automates workflows, allowing customer service teams to focus on more value-adding tasks. The move is part of a general industry surge to streamline […]


Marketing, Software and Tools

6 Reasons Why Chatbots Are the Future of Marketing

September 8, 2021

Via: Business 2 Community

The business world has changed in several ways in recent years. Marketing is one of the aspects that has changed a lot. Going from traditional off-line to online marketing, it has become digitized like most things in the world. You […]


Marketing, Software and Tools

What Is Conversational AI and How Does It Work?

April 28, 2021

Via: Business 2 Community

Artificial intelligence (AI) isn’t just a buzzword anymore. Its uses span far and wide, from search engines, machine translations, cybersecurity, and much more. However, one of its most common applications is seen in Conversational AI. We commonly see it manifest […]


Marketing, Software and Tools

Hack Your Growth with This Conversational Marketing Platform

April 15, 2021

Via: Entrepreneur

Quick gut check: Have you been talking to or at your customers? You already know the importance of marketing, but if you’re not optimizing every effort, every campaign, you could be leaving money on the table. While strategic messaging and rich content can […]


Marketing, Software and Tools

4 Ways to Use Chatbots in Marketing to Boost Customer Engagement

April 6, 2021

Via: Business 2 Community

If you’re wondering how to integrate chatbots into your marketing strategy and encourage higher engagement, this article is for you. A chatbot (also known as a talkbot, chatterbot, Bot, or IM bot) is a computer program that conducts a conversation […]


Marketing, Software and Tools

Conversational Marketing Top Trends for 2020

March 9, 2020

Via: Business 2 Community

What is Conversational Marketing? Gone are the days when customers and prospects patiently combed through your entire website to find an email address, only to be reverted with ‘we will get back to you within x days.’ Today, customers are […]


Marketing, Software and Tools

Guide to Voice Assistants in Business

March 3, 2020

Via: Small Business Trends

We’ve all heard about Apple’s Siri, Google’s Assistant, Amazon’s Alexa and Microsoft’s Cortana but what do they do? They are voice assistants that use voice-activated apps and AI technology. As a result, they can help us get directions, research, make […]


Marketing, Software and Tools

5 Strategic ‘Must-Haves’ to Diversify Your Digital Marketing

February 17, 2020

Via: Search Engine Journal

It is all too easy to fall into the trap of the digital marketing comfort zone, but this can be a path into complacency, under-performance and ultimately decline. When marketing campaigns consistently perform year after year and momentum is positive, […]


Marketing, Software and Tools

Will Chatbots Kill Email Marketing?

November 7, 2019

Via: Business 2 Community

With around 3.7 billion active email users across the globe, leveraging emails the right way can definitely help businesses reach new heights of success. In fact, email advertising spending has already reached a whopping 350 million U.S dollars in 2019. […]


Marketing, Software and Tools

2019 Marketing Trends Check-In

July 12, 2019

Via: Business 2 Community

We are now half-way through 2019 and we are skating toward 2020. It’s time to get serious about marketing strategies and take full advantage of the latest trends and techniques. Here are the Top 5 Strategies, according to Digital Success, […]


Marketing, Software and Tools

4 Amazing Reasons Why Small Businesses Should Be Using Chatbots

June 14, 2019

Via: Business 2 Community

Ever since social media changed the paradigm of digital marketing and advertising, marketers have learned to set their sights on the next big trend. Over the next few years, it’s predicted that one of the main disruptors in social media […]


Marketing, Software and Tools

Fascinating Predictions about Facebook Messenger Marketing That Can Help Your Business Grow

May 13, 2019

Via: Small Business Trends

When it comes to Facebook Messenger chatbots, we as marketers are in the thick of it. We’re devising Messenger strategies, assembling chatbot sequences, and racking up wins for our companies and clients. But what’s the future of Facebook chatbot marketing? […]


Marketing, Software and Tools

Chatbots Are Failing Consumers. Here’s How They Can Do Better.

March 18, 2019

Via: Business 2 Community

Chatbots are everywhere. These “conversational agents” can help us book a flight, order a pizza, check our bank account balance, confirm an order status, and more. And many of us don’t care one whit that we’re relying on a software […]


Marketing, Sales Experience

AI and Sales: What We Misunderstand

February 14, 2019

Via: Business 2 Community

Based on much of the press, much of it created by vendors of AI solutions, AI is the answer to all the problems we have with sales and marketing. We are presented a brave new world where we can engage […]


Marketing, Software and Tools

Thinking About Facebook Messenger Chatbots for Your Business? Here are 12 You Can Clone

October 31, 2018

Via: Small Business Trends

You can launch your first Facebook Messenger marketing chatbot in minutes, with no coding necessary, using a Chatbot Builder and these fresh new line-up of industry-based chatbot templates. Ready-Made Facebook Messenger Chatbots These Facebook Messenger bot templates serve specific types […]


Marketing, Software and Tools

5 Fantastic Examples of Chatbots in Apps

October 11, 2018

Via: Business 2 Community

Back in 2016 (oh how time flies), the tech industry was abuzz with the word ‘chatbots’. Many were dubbing chatbots as the “new apps”, believing that they would completely transform the way we perceive mobile technology. Although we’ll refrain from […]


Marketing, Software and Tools

7 Reasons Chatbots Are a Unicorn Hack in Your Facebook Marketing Strategy

September 19, 2018

Via: Small Business Trends

As marketers, we’re looking for more reach, more leads, more conversions. Watching the steady decline of organic Facebook reach and the steady increase of Facebook ads costs has been a major challenge for Facebook marketers in 2018. But there’s a […]