Tag: Customer Loyalty Program

Marketing, Software and Tools

Why Customer Loyalty Programs Often Fail Before They Begin

July 28, 2016

Via: Business 2 Community

Connecting the Dots between CX and EX To create customer enthusiasm that leads to brand loyalty and brand ambassadors, your employees have to feel that enthusiasm first. Brand ambassadorship begins inside a company. In fact, creating a positive employee experience […]

Management, Strategy & Planning

Three Big Mistakes You Could be Making with Your Customer Loyalty Program

July 27, 2016

Via: Small Business Trends

There’s good news and bad news about customer loyalty programs. First, the good news: Customers who belong to retail loyalty programs generate significantly more money for retailers than other customers do, according to a study by Accenture Interactive. Now, the […]