No one knows the value of ease and efficiency like DUFL, which was founded to make life simpler for business travelers. The company cleans and stores the garments customers need for trips, and then ships a suitcase directly to specific destinations throughout Europe, Canada, and Asia. Busy customers have high expectations and meeting them is critical.
That’s why the company started using the Salesforce Customer Platform from the beginning. Unlike many other startups, DUFL didn’t jump from one fire to the next, winding up with a collection of disconnected point solutions, each designed to solve a specific problem.
