Category: Management

July 2, 2020

While COVID-19 pandemic seems to have passed its peak, things are by no means “back to normal.” Supply chains are still disrupted, consumer wallets are still hurting, and unemployment is still high. It’s going to take a good while for […]

July 1, 2020

The decision to start a business certainly isn’t an easy one, fraught with unknowns, risk, and planning challenges. If the decision to start a business were easy, you’d have a lot more people choosing to start their own business, but […]

June 25, 2020

The internet is increasingly mobile! In 2020, more people own a smartphone than a toothbrush and we’re spending almost three hours a day glued to their tiny screens. What does this mean for business? Users want mobile responsive content they […]

June 24, 2020

ContactBabel, a leading analyst firm covering the call center industry that is based in the UK, recently released their 2011 US Contact Center Decision Makers’ Guide (2011 Guide). FurstPerson provided sponsorship of the report. The report covers topics focused on […]

June 24, 2020

Many companies are ready to go all-in with artificial intelligence. In fact, spending on AI systems will increase by 31% this year, reaching $49.2 billion. This technology promises to shift the way we live and work, whether it helps us […]

June 23, 2020

Do you want to improve the public relations of your company while also drumming up excitement and interest? Although social media and online ad targeting have taken up most marketing budgets, press releases still play an important role in a […]

June 22, 2020

Consumer engagement is hard enough for brands in any industry, but financial services brands are faced with increased challenges when it comes to driving engagement. Financial service brands must be focused on customer experience as one of their main differentiators. […]

June 19, 2020

No organization has been left unharmed by the effects of the COVID-19 pandemic. From finance to manufacturing to publishing to education, every field and company is scrambling to preserve their operations in the face of a worldwide crisis. No matter […]

June 18, 2020

Business success doesn’t just happen so making the right essential business decisions for success determines whether your business succeeds and how much success you find. Business success is a function of: careful planning, attention to detail, a focus on customer […]

June 17, 2020

Time to Reply Focuses on Email Productivity Read about the startup and its unique approach to productivity in this week’s Small Business Spotlight. What the Business Does Offers email productivity solutions. Marketing Manager Tarah Darge told Small Business Trends, “We’re […]