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Category: Management


Management, Proposal Management

Delegation: How it Can Help Your Business Succeed

August 16, 2019

Via: Small Business Trends

Having a local business usually means you need foot traffic, ie, people walking into your business and being able to find you. Local businesses, or brick and mortar businesses, are unique in how they get and retain business. Many local […]


Management, Proposal Management

The Right Way for Business Leaders to Apologize – Not!

August 12, 2019

Via: Small Business Trends

It seems there are two groups of people in business. Those that refuse to admit wrongdoing or ever apologize and others who are constantly saying they are sorry when anything goes wrong. What is the best balance to build company […]


Management, Proposal Management

Why Are You an Entrepreneur? (And Why It’s Important to Know.)

August 9, 2019

Via: Entrepreneur

Every year, thousands of people become entrepreneurs. It’s a challenging road, one filled with harsh reality checks, unexpected turns and a great deal of financial and emotional strain. So why do so many people opt for this lifestyle in the […]


Management, Strategic Management

The Power of Learning Experiences in CX

August 2, 2019

Via: Business 2 Community

Someone asked me the other day whether I had ever taken an online training class and what was my impression and experience of having done so. If ever there was a loaded question for me, that one gets top billing. […]


Management, Strategic Management

Why Customer Success is Important in the Modern Age

July 30, 2019

Via: Business 2 Community

Times are changing. The old sales idea of courting and closing a customer in a single effort and considering their value “bagged” from a one-off transaction is as antiquated as dial-up modems. After all, the digitization of business has empowered […]


Management, Strategic Management

The 4 Steps You Need to Take to Set up Your New Freelance Writing Business

July 25, 2019

Via: Entrepreneur

When it comes to launching a freelance writ­ing business, gaining some confidence and knowing the appropriate steps you need to take can give you the encouragement you need to start your free­lance writing career today. You can launch your business […]


Management, Strategic Management

6 Employee Training Requirements for Corporate Social Media Security

July 24, 2019

Via: Business 2 Community

There are many digital threat avenues for bad-actors to infiltrate a corporation and social media has become a favorite. Even though there are technology solutions that help corporations with these risks, it still takes constant oversight, monitoring, and forward-thinking. One […]


Management, Strategic Management

Examples of Referral Program Ideas for Small Businesses

July 22, 2019

Via: Business 2 Community

You don’t have to be as big as Dropbox, Uber, or Airbnb to benefit from referral marketing. Your small business can reap great benefits from a referral program as well—it’s an awesome way for you to convert leads and increase […]


Management, Strategic Management

The Value of an Agency is Not Lost — It’s Just Harder to Find

July 19, 2019

Via: Business 2 Community

The role of an agency is more than that of a buffer between your company and the media. Even as marketers begin to shift in-house and try to negotiate media deals on their own, the value of an agency remains […]


Management, Marketing, Sales Experience, Strategic Management

How to Design Your Customer Success Strategy to Win More Customers Faster

July 18, 2019

Via: Business 2 Community

As a B2B SaaS company, your customer success strategy can be your best sales strategy. And I don’t just mean for expanding customers through upsells and cross-sells (farming). I mean for acquiring net-new customers. I’m talking about hunting. Your customer […]