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It’s Your Fault: 5 Steps to Repair A Client Relationship

June 3, 2016

In mid-January, I received a surprising early morning email from a content client.

The email read, “Hi there. How should we handle this?” I immediately started to wake up from my sleepy fog and was a mix of interested and scared to see what came next.

The message was followed by an email conversation between my client and a well-known stock-image company. The company claimed that an image used in a blog post was protected by copyright and damages needed to be paid to compensate the photographer for their loss of revenue.

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