What’s the most effective way for retailers to both acquire and retain customers? According to a recent survey of retail businesses by WBR Digital for Emarsys, it’s email — by far. More than eight in 10 businesses surveyed (81 percent) say they depend on email for customer acquisition, while 80 percent rely on it for customer retention. In addition, nearly three-fourths say email marketing is a priority in their marketing budgets.
How can your retail business best use email marketing to acquire and retain more customers? Here are 10 tactics successful retailers use.
