Does it sometimes seem like online review sites have your brand in a vise? With the ongoing popularity of consumer review platforms, not to mention their favored status in local search results, online reviews on Yelp, TripAdvisor, Trustpilot and other review sites can pose a genuine and ongoing threat to your small business.
A negative review sitting at the top of a Google search doesn’t just create problems for your online reputation; it can scare prospects away, hurting your ability to connect with customers, close deals and hit monthly sales targets.