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5 Ways to Build a Team That Cares

January 10, 2017

Today I was at the airport at 4 a.m. for a flight back home. Like most of my fellow travelers, I was sleep deprived and anxious to reach my destination. Air travel can be treacherous at more caffeinated hours of the day, let alone when navigating one’s way through the airport before the coffee shops are even open.

It was quickly obvious that no one wanted to be at the airport that early — not the passengers, the airline employees or security and maintenance. I witnessed employee after employee who seemed to have little regard for doing anything but the bare minimum.

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