Whenever a customer gives you private information to complete a transaction, application, or other request, you owe them privacy and protection. If data you have in your possession is leaked – whether purposefully or inadvertently – you could be held liable. This begs the question, what are you doing to protect customer data?
A Right and Responsibility
When your business fills out a loan application, or some other form that requires confidential information, what’s the first thought that comes to mind? Most business owners think something like, “I sure hope this doesn’t get into the wrong hands.”
