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Losing clients can be a nightmare. Not only is a source of money gone, and now you have to do the new work of finding and securing a replacement client.
It’s much easier to retain a client than it is to find a new one. If you find yourself losing clients, it’s time to take a step back and look at your systems and your business. What are you doing that is valuable for your clients, and what are you doing that is turning them off?
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