LiveChat has launched a new feature that enables businesses to use text messaging to communicate with customers.
LiveChat are specialists in online customer service software. The company recently partnered with Twilio and launched the integration of the LiveChat application with the Twilio platform. The text messaging feature is available for businesses using the LiveChat application in Business and Enterprise plans.
LiveChat Customer Text Messaging
The LiveChat app is designed to make it easier for businesses to communicate with customers from multiple platforms. With the app, users can message from different channels. These channels include Facebook Messenger, WhatsApp, Apple Business Chat, and, now, Twilio SMS.
