Sales is an art. It’s a delicate balance of persuasion, psychology and understanding of human nature. And like any art, it takes years of practice to perfect.
At the age of 16, I launched my first business. It was a pretty simple venture — a jewelry business where I was selling mostly in Camden Market in England. I noticed that the most successful stalls had the best salespeople. They were the ones who could talk to anyone, no matter who they were, and make a sale.