Outsourcing isn’t a new trend — but what and why companies are outsourcing is changing.
In its 2018 Global Outsourcing Survey, Deloitte went so far as to describe traditional outsourcing, such as moving manufacturing overseas, as “dead.” In its place, the report showed, “disruptive outsourcing” is on the rise.
What, exactly, is disruptive outsourcing? It’s a form of business process outsourcing focused particularly on leap-forward operational innovations. Most companies that engage in disruptive outsourcing do so not to cut costs, which Deloitte reports was once the top reason for outsourcing, but to create a competitive advantage through organizational agility.