Is your company performing as well as it could? Are you leaving money on the table? Most companies are. But the source of the problem isn’t financial capital—it’s human capital.
According to Gallup’s State of the American Workplace, an astounding 67 percent of workers say they’re unhappy and not engaged, costing U.S. businesses an estimated $483 to $605 billion each year in lost productivity. To assess this problem, many companies rely on annual employee engagement surveys, turning to a top-down approach to improve results. But is this the best strategy? The numbers clearly show it’s not.
