Perhaps one of the most important capabilities/skills for sales people and managers is “attention do detail.” But I seldom see anyone writing about it–so I will try to change it in this article.
Great selling, great leadership are always characterized by attention to detail. Whether it’s probing to determine root causes underlying customer “pain.” Or exploring alternatives with our customers, helping them customers think differently. Or getting underneath the data in our dashboards and understanding “why.” Attention to detail is critical to driving the highest levels of performance in everything we do.
